Support Center

What can we help you with?


  • Starting a conversation

    There are different ways to start a new conversation: On iOS devices, enter the chat menu directly by ta...

  • What can I share?

    Texts: you can exchange written messages. Voice messages: you can exchange audio messages.These are reco...

  • Selecting options

    When you tap and hold a sent text or file, it will be selected and the following options will be made availabl...

  • Gallery

    When tapping a picture or video, the multimedia gallery will open. From there, you can access all the conversa...

  • Dropdown Menu

    This menu can be found on the top right corner. It shows four options: Start a new game: this allows you...

  • Notifications, conversations and pending messages

    When receiving a message, you will get a notification, as long as these are enabled. Furthermore, when enterin...

  • User status

    A user can have three different statuses: Online: the user is using the chat. ​Typing: the user is typ...

  • Settings

    Unless specified otherwise, images will be automatically downloaded when received. This can be adjusted in...

  • Start chat

    There are different ways you can start a new conversation: Go to the chat menu and tap on the chat icon...

  • How can I delete a message?

    By pressing on a text message or a file you've sent or received, you'll get the option to Delete the message, ...
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